Customer Stories | Retail focused on fashion company

Discover how a company strengthened the security of its applications with a continuous and innovative approach

Secure Product Design

AppSec Squads

About the client

Retail company
+20000 employees
+200 developers

The company stands out as a pioneer in the Brazilian retail sector, distinguished by its commitment to excellence and innovation. This successful trajectory results from a strategic collaboration between the company and other renowned brands, solidifying its position as a reference in engaging millions of customers.

In 2022, the company achieved a remarkable revenue of R$350 million, driven by a significant 35% increase in the average purchase value and a 25% growth in store visit frequency. Additionally, the company recorded an impressive 180% increase in return on investment (ROI) for its partner brands, further strengthening its influence in the retail landscape.

The company continues to excel as a renowned brand and as a benchmark in innovation and efficiency within the sector. By setting high standards of excellence, it offers significant benefits to its customers and strengthens strategic partnerships, solidifying its prominent position in the market.

Destaques

+130
million lines of code reviewed

8
threat models

69
professionals trained in secure development

144
Security Requirements for development

Challenge

Enhancing the continuous security of applications with each new deployment

As a powerhouse in the fashion retail scene, our client faces significant challenges related to the security of its applications and secure development. The company manages a substantial volume of transactions involving sales, online interactions, and customer data management within its extensive network of stores, products, and services. The complexity of e-commerce operations puts it in a potentially susceptible position to cyber attacks and fraud, highlighting the urgent need to maintain an exceptional standard of security in its applications.

Given the critical importance of security and the constantly evolving cyber threat landscape, the company feels obligated to regularly subject its applications to rigorous assessments to ensure the robustness and integrity of the systems.
Furthermore, our client faces the challenge of ensuring continuous monitoring with each new deployment. Implementing updates and new features requires active vigilance to ensure that each change is secure without compromising the security of sensitive customer information.

Another strategic challenge involves increasing the maturity of Application Security processes. Recognizing the importance of integrating security from the early stages of development, out client seeks to enhance its AppSec processes, aiming to reduce the costs associated with the late identification and correction of security flaws. These challenges outline a complex scenario where the company, as a leader in the fashion retail sector, needs to adopt innovative and efficient approaches to ensure the continuous security of its applications and maintain the trust of millions of customers in its operations.

Solution

Developing a continuous security process

To overcome the mentioned challenges, our client is implementing innovative solutions and strategies focused on the secure development of its applications.

In an initial approach, the company adopted a time bank contract for conducting point-in-time security tests. This measure provided our client with crucial flexibility in vulnerability identification, ensuring regular analyses and immediate corrections. This agile approach aims to avoid prolonged exposure to threats.

However, at Conviso, we believe in a continuous approach to application security. We initiated the Secure Product Design service, which combines a specialized platform with human expertise. This solution enables constant monitoring of the entire development pipeline, integrating with the development pipeline to ensure that security processes are effectively incorporated into all software development life cycle phases. This provides a proactive approach to security from the beginning of development.

Furthermore, recognizing the importance of a cultural shift, the company invests in training and periodic lectures for its development team. These initiatives aim to raise awareness and educate groups about security best practices, fostering collective understanding throughout the organization.
The integration of AppSec Squads, which embeds Conviso security analysts in the daily operation of development and security teams, provides ongoing support in application security.

These solutions demonstrate our client's commitment to addressing security challenges comprehensively. The company adopts a holistic approach covering technology, processes, education, and team collaboration to ensure secure development and continuous protection of its digital assets and customer data.

Result

Continuous and proactive monitoring

With the implementation of the proposed solutions for security and secure development challenges, the company achieved significant and positive results.

Increased Development Process Efficiency: The integration of security from the early stages of the development process reduced the time spent on rework and spot tests. This lowered costs associated with late-stage fixes and optimized operational efficiency, enabling faster and more consistent deliveries.

Consolidated Security Culture: The company achieved an effective cultural shift, as security became a priority integrated into all stages of the development cycle. Through regular training sessions and workshops, there was a significant increase in awareness among the professionals involved, fostering an organizational culture committed to the best security practices.

Reduction in Vulnerabilities: Additionally, our client recorded a significant reduction in the number of new vulnerabilities in their applications. The continuous security approach, combined with rigorous assessments and targeted pentests, contributed to strengthening the resilience of their systems against potential threats.

Enhanced Vulnerability Management: The implementation of Conviso Platform and continuous communication with Conviso analysts enabled a more effective and comprehensive vulnerability management approach. The risk-based management approach allowed for more informed decision-making, resulting in quicker fixes and a proactive security stance.

These results demonstrate the company's commitment to addressing security challenges comprehensively, achieving tangible gains in risk reduction, operational efficiency, and a solidified security culture.

Cultura de Segurança:

Através da capacitação dos profissionais envolvidos no desenvolvimento, a segurança se tornou uma prioridade essencial em todas as etapas do ciclo de desenvolvimento.

Redução de custos:

A inserção da segurança nas fases iniciais do processo de desenvolvimento de software resultou em uma significativa redução dos custos associados ao retrabalho e aos testes pontuais.

Pentests mais abrangentes:

A colaboração entre a equipe da Stix e os recursos da Conviso enriqueceu os pentests, proporcionando uma compreensão mais profunda das vulnerabilidades e dos possíveis cenários de ataques e fraudes.

Melhor gestão de vulnerabilidades:

A Conviso Platform, juntamente com a comunicação com os analistas da Conviso, possibilitou uma gestão completa das vulnerabilidades, pautada no gerenciamento de riscos e de maneira contextualizada. Isso resultou em maior agilidade e precisão nas correções implementadas.

Learn more about the AppSec landscape in the retail sector

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